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Return and Refund Policy and Procedures
Our greatest commitment is your full satisfaction. If you choose your product in our online store, but upon receiving it, found that there is a manufacturing defect, we guarantee your right to exchange or return as provided in the Australian Consumer Law Legislation.
Aussie Massager Store will allow a return for store credit or exchange product where you have changed your mind, provided that the item in question is:
returned within 7 days of receiving order;
as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);
in a resalable condition; and
not damaged in any way.
You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by us, you will not be eligible for a credit or exchange. We recommend you insure high value items that you return for change of mind.
Only selected products are covered by 30-day Money Back Guarantee. Check the 30-Day Money Back Guarantee page to find out which products are covered.
We don't accept return due to change of mind for massage chairs.
Remembering that the first step for exchanging or returning is to communicate our Support Team by e-mail email@example.com
Our team will instruct the customer on how to proceed with the exchange or return of the product.
As soon as we receive the package, we will do an analysis to confirm that everything is in accordance with the item's return conditions. After confirmation, our service team will contact you, in which case you can choose between:
1. Exchange for any product that is available in our stock.
2. Receive a store credit of the amount spent on products.
This is a must have!! Purchased this for my husband and I and so glad I did.
I am 7 months pregnant and have severe sciatica. This massager has provided me with so much pain relief. The battery life is really long. My only regret is not buying it sooner!! It has legitimately helped me so much.
I have read the reviews and I wondered if they were accurate, and I can confidently say they are in the couple weeks I have have it for. Worth the buy for sure!
Durable and the quality is really good!
The build quality seems to be very high quality and I have used it every day this week without having to recharge. I definitely recommend this massage gun.
I was impressed with the power, various tips, and overall value of it that I purchased one the next day. So far, I am extremely satisfied with the relief that it has provided, ease of use, and battery life.
I broke my femur last July and the scar tissue that developed keeps me from being able to tie my shoes, pull up my socks and/or touch my toes. This massage gun helps me to recover
I waited a few weeks so I could really try the gun out before I gave my review. The gun works great. It’s got a nice feel to it and is not terribly heavy like another high end brands. I would definitely recommend purchasing!
Very powerful and easy to use. I have used a handful of hand held massagers and this one is by far the best.
Right price, enough battery life. .I power lift, extreme mountain bike and a bunch of other stuff. .but at this price I’m buying a second one.
It loosened up a lot of muscles that have been tight for a long time. I've used more expensive ones that have stronger motors but you're not missing too much. It would be nice if it had a case rather than just the box.
This is my first adventure into the world of massage guns. I wanted something cheap to see how I felt about them, but also something of quality. After reading dozens of reviews on this Bang massager, I pulled the trigger and ordered one. Within seconds of use, I could already tell this was worth it. 1 minute of use on my quad left my leg feeling like butter. I am very happy with this product.
I have back pain for a long time but failed to get a message. The unit is easy to handle, it is small enough to fit it in my hand since The speeds are just right for my sore pain level. I have been using it since then and honestly, I love to have it around.
This is a really great massage gun. I’ve found sore spots I never knew I had in my legs and back.
My daughter is a college athlete who used the exact one that her personal trainer had and loved it. We bought it for her for a Christmas present and she was very happy about it! Highly recommend this product!
It arrived today and I couldn’t wait to charge it up and try it. My chiro recommended trying this for home care.
Just make sure to not press too hard with the gun and don't angle the gun too much or there will be too much percussion and the attachments will started to slide out a bit. Overall, It provides a lot of relief.
I've used these massage guns before and loved them but all of them at gyms are super expensive. This affordable unit does the same thing at a fraction of the cost. I would highly recommend to anyone who is on the fence about buying one.
I usually need to get a sports masseuse to massage the sore muscles during training. This is a great alternative. It does a great job working my sore muscles from all the running. Great product!
Awesome! Portable size, I can carry it conveniently anywhere.
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